Who may use JourneyStead
You must be 18 or older to create an account.
A landlord or agent must have the right to let the places they list, and an agency must meet the rules that apply to it.
Your account
Keep your password to yourself and your details correct. You are responsible for what is done with your account, and an organisation for what its team does while acting for it.
Listings
A listing must describe a real place that is available, accurately, with photos of that place. Our team checks listings before they go live, and may send one back, take it down, or remove a landlord's verified badge.
A listing is an invitation to talk, not a contract. A rental agreement is between the renter and the landlord.
How to behave
Do not mislead, harass or discriminate against anyone, ask for money before a viewing, or use JourneyStead to send spam or to collect other people's details. We may suspend or close an account that does.
Money
JourneyStead does not hold deposits or rent. A payment arranged between a renter and a landlord is between them.
What we are responsible for
We work to keep JourneyStead accurate and available, and to act on reports. We are not a party to rental agreements, and cannot promise that every listing or person is what they say. Nothing in these terms limits the rights you have under the Consumer Protection Act.
Closing an account
You may close your account at any time by contacting us. We may close an account that breaks these terms, and will tell you why.
Changes to these terms
If these terms change in a way that matters, we will tell you before the change takes effect.
The law that applies
These terms are governed by the law of South Africa.